Privacy Policy — 111tk Data Protection Commitment
Your privacy matters to us. This Privacy Policy explains exactly what personal data 111tk collects, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own information under our platform's data practices.
How 111tk Handles Your Personal Data
This Privacy Policy ("Policy") is issued by 111tk ("we", "us", "our", "the Platform") and applies to all personal data collected from users ("you", "your") who access or register on the 111tk platform at https://111tk.io. By creating an account or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
111tk is committed to protecting the privacy and security of every player on our platform. We operate under a strict data minimisation principle — we collect only what is necessary to provide you with a safe, compliant, and enjoyable gaming experience. We do not sell your personal data to third parties for marketing or profiling purposes under any circumstances.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming guidelines, both of which form part of your agreement with 111tk. If you have questions about any aspect of this Policy, please contact our support team at [email protected] or via WhatsApp at +880 1700-111000. Our data protection team is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
Six Commitments That Protect You
Minimal Data Collection
111tk follows a strict data minimisation policy. We collect only the personal information that is directly necessary to create your account, verify your identity, process payments, and comply with our legal obligations. No superfluous data is requested or stored.
256-bit SSL Encryption
All data transmitted between your device and the 111tk platform is protected using industry-standard 256-bit SSL/TLS encryption. Stored passwords are hashed using bcrypt with unique per-user salts. No 111tk employee can read your password in plain text.
No Data Sales
111tk will never sell, rent, lease, or otherwise commercially transfer your personal data to third-party advertisers, data brokers, or marketing platforms. Your information is used solely for the purposes described in this Privacy Policy.
Defined Retention Periods
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or for the duration required by applicable legal or regulatory obligations. Upon account closure, data is anonymised or securely deleted within the timeframes described in this Policy.
Your Control
You retain meaningful control over your personal data. You may request access to, correction of, or deletion of your data at any time by contacting our privacy team. You may also withdraw consent for non-essential processing, such as marketing communications, at any time.
Transparent Practices
This Policy is written in clear, accessible English and updated whenever our data practices change. We notify registered users of material changes at least 7 days before they take effect. There are no hidden data practices — what is described here is the complete picture.
01 Personal Data We Collect
111tk collects personal data across several categories. The specific data collected depends on the nature of your interaction with the platform — registration, payment, gameplay, and support interactions each involve different data points. The following table provides a comprehensive overview:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, NID / passport number | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Account registration |
| Financial Data | bKash / Nagad / Rocket account number, bank account details, transaction history, deposit and withdrawal amounts | First deposit and subsequent transactions |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, referring URL | Each platform visit |
| Gameplay Data | Bets placed, games played, win/loss records, bonus usage, wagering history | During active gameplay sessions |
| Communications Data | Support chat transcripts, WhatsApp messages, email correspondence | During support interactions |
| Responsible Gaming Data | Deposit limit settings, cool-off period activations, self-exclusion records | When responsible gaming tools are used |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required by an applicable legal obligation and only with your explicit consent.
02 How We Collect Your Data
111tk collects personal data through three primary channels:
- Direct collection: Data you voluntarily provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or interact with any form or input field on the platform.
- Automated collection: Technical and gameplay data collected automatically through cookies, session tracking, server logs, and analytics tools as you use the platform. See Section 6 for full details on our cookie practices.
- Third-party sources: Identity and fraud-verification data received from payment providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, Mastercard) when you initiate a transaction, and from identity verification service providers when you complete KYC checks.
03 Why We Use Your Personal Data
111tk processes your personal data for the following specific and lawful purposes:
- Account management: To create, maintain, and secure your 111tk player account, including password recovery and OTP-based login verification.
- Identity verification (KYC): To confirm that you meet the minimum age requirement of 21 years and that your identity matches the payment method registered on your account, in fulfilment of our anti-fraud obligations.
- Payment processing: To execute deposits, process withdrawal requests, and maintain an accurate transaction ledger for your account.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, money laundering, collusion, and other prohibited activities that could harm our players or the integrity of the platform.
- Responsible gaming compliance: To monitor gameplay patterns that may indicate problem gambling behaviour, to apply deposit limits and self-exclusion restrictions, and to fulfil our duty of care to players under our Responsible Gaming framework.
- Customer support: To respond to your queries, resolve disputes, investigate complaints, and maintain a record of support interactions for quality assurance.
- Platform improvement: To analyse aggregated, anonymised usage data in order to improve platform performance, game selection, user experience, and promotional offerings.
- Legal and regulatory obligations: To comply with applicable laws, respond to lawful requests from competent authorities, and maintain records as required by anti-money laundering (AML) and counter-terrorism financing (CTF) frameworks.
04 Data Sharing and Disclosure
111tk does not sell, rent, or transfer your personal data to third parties for their own commercial use. We may share your data in strictly limited circumstances, as described below:
- Payment service providers: Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard solely to execute the payment instructions you initiate. These providers are bound by their own privacy policies and applicable financial regulations.
- Identity verification partners: Identity data may be shared with third-party KYC verification providers for the purposes of age and identity confirmation. These providers are contractually prohibited from using your data for any purpose other than the verification service they supply to 111tk.
- Game studio providers: Gameplay data (bets placed, game rounds, wager amounts) is transmitted to game studios including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi as a technical requirement of delivering live and RNG-based games. These studios process gameplay data in accordance with their own certified data protection frameworks.
- Legal authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by a lawful order, warrant, or legal obligation. We will notify you of such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all of 111tk's assets, your personal data may be transferred to the acquiring entity, subject to the acquiring entity's commitment to honour this Policy or a substantially equivalent privacy standard.
05 Data Retention
111tk retains your personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention requirements imposed by applicable law. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML / legal obligation |
| Financial transaction records | 7 years from transaction date | Financial records regulation |
| Gameplay / betting history | Duration of account + 2 years after closure | Dispute resolution / legal |
| Support communications | 3 years from last interaction | Legitimate interest / quality assurance |
| Technical / server log data | 90 days from collection | Security / fraud detection |
| Self-exclusion records | Indefinitely (or until reversal is lawfully processed) | Responsible gaming / legal obligation |
| Marketing preferences | Until opt-out, then deleted within 30 days | Consent |
When a retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
06 Cookies and Tracking Technologies
111tk uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, remember your preferences, maintain your logged-in session, detect fraud, and analyse platform usage. The following categories of cookies are used:
- Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, store your language and currency preferences, and enable core security features such as CSRF protection. These cookies cannot be disabled without impairing platform functionality.
- Performance and analytics cookies: These cookies collect anonymised information about how users navigate and interact with the platform — such as which pages are visited most frequently and how long sessions last — to help us improve user experience. No personally identifiable information is included in this data.
- Fraud detection cookies: These cookies analyse device fingerprinting signals, IP addresses, and behavioural patterns to identify accounts that may be engaging in multi-accounting, bonus abuse, or automated betting. They are a core component of our platform security.
- Functional / preference cookies: These cookies remember choices you have made on the platform — such as your preferred game lobby layout or deposit method — to personalise your experience on return visits.
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary or fraud detection cookies may affect your ability to log in and use core platform features. 111tk does not use third-party advertising or retargeting cookies.
07 Data Security
111tk applies a layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, and destruction. Our key security measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- AES-256 encryption at rest for all stored personal and financial data.
- Bcrypt password hashing with per-user salts — no plain-text password storage.
- OTP (one-time password) verification for account login and withdrawal authorisation.
- Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
- Regular third-party penetration testing and security audits of platform infrastructure.
- Automated anomaly detection systems that flag unusual login patterns, IP changes, and suspicious transaction sequences in real time.
Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you have reason to believe that your 111tk account has been compromised, please notify our support team immediately at [email protected] so that we can take protective action.
08 Your Privacy Rights
As a 111tk account holder, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our privacy team at [email protected] with your full name, registered mobile number, and a description of your request. We will respond within 30 days of receipt.
Right to Access
Request a copy of all personal data we hold about you in a structured, commonly used format.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your account record.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Right to Restriction
Request that we limit the processing of your data in certain circumstances, such as while a dispute over its accuracy is being resolved.
Right to Portability
Receive your personal data in a machine-readable format for transfer to another service provider where technically feasible.
Right to Object
Object to processing carried out on the basis of our legitimate interests, including profiling for responsible gaming monitoring purposes.
09 Minors and Age Restrictions
The 111tk platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process for all new users.
If we discover or have reasonable grounds to suspect that an account has been registered by or on behalf of an individual under 21 years of age, that account will be immediately suspended, all gameplay during the period of suspected underage use will be investigated, and any funds held in the account will be handled in accordance with applicable law. We may report confirmed underage gambling incidents to the appropriate authorities.
Parents and guardians who believe their child has registered an account on the 111tk platform are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action without delay. The safety of minors is a non-negotiable priority for 111tk.
10 Changes to This Privacy Policy
111tk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make a material change to this Policy — meaning a change that substantively affects your rights or the way we process your personal data — we will notify you by sending an alert to your registered mobile number or email address at least 7 days before the new version takes effect.
Minor changes, such as typographical corrections, clarifications that do not alter the substance of the Policy, or updates to contact information, may be made without advance notice. The effective date displayed at the top of this document will always reflect the date on which the current version came into force.
Your continued use of the 111tk platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a proposed change, you may request account closure before the new version takes effect.
11 Contact Our Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111tk handles your personal data, please contact our dedicated privacy and data protection team using the details below. All privacy-related enquiries are treated with strict confidentiality and handled by trained staff.
Email: [email protected]
WhatsApp: +880 1700-111000
Availability: 24/7, Bangladesh Standard Time (BST, UTC+6)
We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will inform you of the extension and the reason for it before the initial 30-day period expires.
Explore 111tk — Bangladesh's Premier Casino
Now that you understand how we protect your data, explore everything 111tk has to offer — from live cricket betting and premium slots to high-roller tables and bingo rooms. Fast deposits via bKash, Nagad, and Rocket. For players aged 21 and above.
Other Important Policies
These documents form part of your agreement with 111tk and should be read alongside this Privacy Policy.
Terms & Conditions
The full legal agreement governing your use of the 111tk platform, including account rules, bonus terms, and dispute resolution.
Responsible Gaming
Our commitment to player wellbeing — including deposit limits, self-exclusion tools, cool-off periods, and support resources for 21+ players.
FAQ
Answers to common questions about registration, deposits and withdrawals via bKash and Nagad, account verification, bonuses, and security.
About Us
The 111tk brand story — our mission, values, and commitment to delivering a safe and entertaining platform for Bangladeshi players.