Player Protection

Responsible Gaming
at 111tk

111tk believes that gaming should always be an enjoyable, controlled pastime — never a source of stress or financial harm. Our comprehensive responsible gaming framework gives every player in Bangladesh the tools, guidance, and support needed to keep play safe, sustainable, and fun.

Adults 21+ Only
Self-Exclusion Available
24/7 Support (BST UTC+6)
Deposit Limits & Time-Outs
Strictly 21+ — No Underage Play

Gaming That Stays in Balance

At 111tk, we are committed to providing a gaming environment that is not only exciting and rewarding but also safe and responsible. We recognise that for a small number of players, gambling can shift from harmless entertainment into a behaviour that causes real harm — to their finances, their relationships, and their mental wellbeing.

That is why responsible gaming is not an afterthought at 111tk — it is embedded at every level of the platform. From the moment you register, you have access to a full suite of player-protection tools designed to help you set boundaries, monitor your behaviour, and seek help if you need it. Our support team is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6), and is trained to respond with care and without judgement.

All responsible gaming tools on 111tk are completely free to use and can be activated instantly from your account dashboard. No waiting periods apply to protective measures such as deposit limits, cool-off periods, or self-exclusion. We believe that when a player decides they need a boundary, that boundary should be in place immediately.

The 111tk platform is intended exclusively for adults aged 21 years and above. Age verification is conducted for every new account. If you are under 21, you may not use this platform under any circumstances.

If gambling is causing you distress or you feel you are losing control, our responsible gaming team is ready to assist you immediately. Reach out through any of the channels below — all conversations are strictly confidential.

Email Support [email protected]
WhatsApp +880 1700-111000
Live Chat 24/7 — BST (UTC+6)
Response Time Under 30 minutes, guaranteed

Six Pillars of Player Protection

Strict Age Verification

Every account on 111tk undergoes mandatory age verification before gameplay is permitted. We use national ID and date-of-birth checks to confirm that all players are 21 years of age or older. Any account found to belong to an underage individual is suspended immediately and permanently.

Deposit Limits

Set a daily, weekly, or monthly deposit ceiling on your account to keep spending within a budget you are comfortable with. Limit reductions take effect immediately. Increases, by contrast, require a 48-hour cooling-off period — a deliberate safeguard against impulsive decisions made in the heat of play.

Cool-Off Periods

If you feel you need a short break from gaming, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is suspended for play — you cannot place bets, access games, or receive promotional offers. Your funds remain safe and accessible for withdrawal.

Self-Exclusion

For players who feel they need a longer break or a permanent separation from gambling, 111tk offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, self-exclusion cannot be reversed until the chosen period expires. Permanent self-exclusion is irrevocable.

Reality Checks

Enable session reality check notifications to receive a periodic reminder of how long you have been playing and how much you have wagered in the current session. Notifications can be set at intervals of 15, 30, or 60 minutes. These prompts are designed to keep your awareness of time and spending sharp during extended play sessions.

Account Activity Reports

At any time, you can request a full account activity report showing your complete deposit history, withdrawal history, net gaming position (wins minus losses), and bonus usage over any specified date range. This information is delivered to your registered email address within 24 hours of the request, free of charge.

Protection Tools You Control

Deposit Limit Control

Define hard caps on how much you can deposit in a 24-hour, 7-day, or 30-day rolling window. Once your cap is reached, further deposits are blocked until the window resets. Reduce your limit instantly; increases require a mandatory 48-hour review delay.

Instant Activation
Cool-Off & Time-Out

Take a structured break for 24 hours up to 30 days without permanently closing your account. During a time-out, all gameplay, deposits, and promotional messaging are suspended. Your balance is fully protected and available for withdrawal at any time.

Instant Activation
Self-Exclusion

Choose a self-exclusion period of 6 months, 1 year, 3 years, or permanent. Once initiated, the exclusion takes effect within minutes. During exclusion, you will not receive any bonus or promotional communications from 111tk. Contact support to initiate.

Free & Confidential
Session Time Limits

Set a maximum continuous play session length. When the limit is reached, your session is automatically paused and you are prompted to take a break before you can continue. Available in increments from 30 minutes up to 8 hours per session.

Free to Use

How to Activate Protection Tools

All responsible gaming tools are available directly from within your 111tk account settings. No special request is needed — the tools are self-service and activate instantly. Follow the steps below to enable any protection feature.

  1. Log in to your 111tk account using your registered mobile number and password via the 111tk Login page.
  2. Navigate to the My Account section by clicking your username in the top-right corner of the dashboard.
  3. Select Responsible Gaming from the account menu. This section lists all available tools — deposit limits, time-out, self-exclusion, session time limits, and reality check settings.
  4. Choose the tool you wish to activate and set your preferred parameters (e.g., your deposit cap amount, your cool-off duration, or your self-exclusion period).
  5. Confirm your selection. Protective measures (limit reductions, cool-off periods, self-exclusion) activate immediately. Limit increases require a 48-hour waiting period before they take effect.
  6. You will receive a confirmation message to your registered mobile number and email address confirming that the tool has been activated. Keep this confirmation for your records.
If you are unable to access your account settings or need immediate assistance activating a self-exclusion, contact our support team directly at [email protected] or via WhatsApp at +880 1700-111000. Our team will action your request within minutes.

Strictly 21+ Only

21+

No Underage Gambling

The 111tk platform is strictly restricted to adults aged 21 and above. We enforce this restriction through mandatory KYC verification for every new account. Underage access is a serious violation of our terms and is actively monitored and prevented.

111tk uses a combination of date-of-birth submission, National ID (NID) cross-referencing, and payment method verification to ensure that no player under the age of 21 is able to access real-money gambling on the platform. Any account suspected of being operated by a minor is suspended immediately pending investigation.

Parents and guardians in Bangladesh who are concerned that a minor in their household may be accessing gambling platforms are encouraged to use parental control software. We also recommend having open conversations about the risks of gambling with young people. If you believe a minor has accessed 111tk, contact us immediately at [email protected].

All 111tk accounts discovered to belong to individuals under 21 are permanently closed without exception. Any funds deposited by underage users are handled in strict accordance with applicable law.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. The following behaviours may indicate that gambling has moved beyond healthy recreation. If any of these apply to you, please reach out to our support team or consider using one of our player protection tools immediately.

Recognise These Patterns
Spending more money on gambling than you originally planned or can afford to lose
Chasing losses — continuing to gamble in an attempt to win back money you have already lost
Lying to family members or friends about how much time or money you spend gambling
Feeling restless, irritable, or anxious when you are not gambling or when you try to stop
Borrowing money, selling possessions, or neglecting bills in order to fund gambling activity
Gambling to escape stress, anxiety, depression, loneliness, or other emotional difficulties
Neglecting work, study, family responsibilities, or personal relationships because of gambling
Repeatedly trying to reduce or stop gambling but finding yourself unable to do so
Spending significantly more time gambling than you intend to in any given session
Feeling a compulsion to gamble with larger and larger amounts to experience the same level of excitement
If you recognise two or more of the above patterns in your own behaviour, we strongly encourage you to activate the self-exclusion tool immediately and seek professional support. You can also contact the 111tk responsible gaming team at [email protected] — all enquiries are handled with complete confidentiality.

Ask Yourself These Questions

Honest self-reflection is one of the most powerful tools in responsible gambling. Review the questions below and answer them honestly. If you find yourself answering "yes" to three or more, we recommend speaking to our support team or activating a cool-off period or self-exclusion immediately.

1 Have you ever gambled with money that was set aside for essential living expenses — such as rent, food, utilities, or education fees?
2 Do you find yourself thinking about gambling frequently throughout the day, even when you are doing other things?
3 Have you ever increased the size of your bets after a losing session in order to try to recover your losses in a single session?
4 Do you feel a sense of guilt, shame, or anxiety after a gambling session, regardless of whether you won or lost?
5 Have people close to you — a partner, parent, sibling, or friend — expressed concern about the time or money you spend gambling?
6 Have you ever tried to stop or reduce your gambling and found that you were unable to stick to your own decision?
7 Do you gamble as a way of dealing with stress, sadness, loneliness, or to escape problems in your daily life?
8 Have you ever borrowed money from friends, family members, or financial institutions specifically to fund gambling activity?
There is no shame in seeking help. Problem gambling is a recognised condition with effective support pathways. The 111tk team is not here to judge — we are here to help. Reach out at any time via email, WhatsApp, or live chat. Your wellbeing comes first.

Healthy Gaming Guidelines

Set a Budget Before You Play

Decide on the maximum amount you are willing to spend before you open any game. Treat this as the cost of entertainment — not an investment. Never gamble with money you cannot comfortably afford to lose, and stop when your budget is reached regardless of the result.

Manage Your Playing Time

Set a time limit for each session before you start and honour it when it arrives. Use 111tk's built-in session time limit feature to enforce the boundary automatically. Regular breaks during longer sessions help maintain perspective and prevent the kind of extended play that leads to poor decisions.

Keep Gaming Entertaining

Gambling is most enjoyable when it is one of many leisure activities in a balanced life — not the primary source of excitement or income. If you find that the fun has gone and gambling feels like an obligation or an escape, it is time to step back and use our responsible gaming tools.

Never Chase Losses

The urge to recover losses through more gambling is one of the most common and dangerous patterns in problem gambling. Remind yourself that each bet is independent — past losses do not change future odds. If you have hit your budget limit, close the session. Losses cannot be reliably recovered by continuing to play.

Stay Connected to Others

Gambling in isolation increases the risk of developing harmful patterns. Keep your social connections strong — maintain regular contact with friends and family in Dhaka, Chittagong, Sylhet, or wherever you are based. If gambling ever causes you to withdraw from people who matter to you, treat that as a serious warning sign.

Know the Games You Play

Understanding how casino games and sports betting work — including return-to-player rates, house edges, and odds — helps you make informed decisions and maintain realistic expectations. 111tk encourages all players to read the rules and RTP information available for every game before wagering real money.

Enjoy 111tk — Always Within Your Limits

With our full suite of player protection tools in place, you can explore 111tk's cricket betting, premium slots, high-roller tables, and bingo rooms knowing that the platform has your wellbeing built in. Play smart, play safe, and play for fun. For players aged 21 and above only.

Other Important Policies

These documents form part of your agreement with 111tk and should be read alongside our Responsible Gaming policy.

Terms & Conditions

The full legal agreement governing your use of the 111tk platform, including account rules, bonus terms, and dispute resolution procedures.

Privacy Policy

How 111tk collects, uses, stores, and protects your personal data in accordance with applicable Bangladeshi data privacy standards.

FAQ

Answers to common questions about registration, deposits and withdrawals via bKash and Nagad, account verification, bonuses, and security.

About Us

The 111tk brand story — our mission, values, and commitment to delivering a safe and entertaining platform for players across Bangladesh.